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Privacy Policy

Effective: May 2025

Aube Connect ("we", "us", or "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights as a user of our website and services at aubeconnect.jp.

1. Information We Collect

We collect personal information only when you actively provide it to us. This includes:

  • Contact form: your name, email address, and any message you choose to send via our contact form
  • Purchase information: when you purchase digital materials through Gumroad, payment and delivery is handled directly by Gumroad — we receive only your name and email address as the buyer
  • Email correspondence: any information you share when contacting us directly at info@aubeconnect.jp

We do not collect any information through cookies, analytics tools, or tracking technologies beyond what is standard to web hosting.

2. How We Use Your Information

We use the information you provide only to:

  • respond to your enquiries and messages
  • deliver purchased digital materials or confirm access to service plans
  • send occasional service-related updates (you may opt out at any time)
  • improve the content and experience of our website and services

We do not use your information for advertising, profiling, or any purpose beyond direct service delivery.

3. Third-Party Services

We use the following third-party tools as part of operating our website and services. Each has its own privacy policy governing how they handle data:

  • Formspree processes contact form submissions on our behalf
  • Gumroad handles purchases and delivery of digital materials
  • Google Fonts loads our website typography — this involves a connection to Google's servers

We do not sell, rent, or share your personal information with any other third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described above, or as required by applicable law. Contact enquiries are typically retained for up to one year.

5. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make a request, please contact us at the address below. We will respond within a reasonable timeframe.

6. Security

We take reasonable measures to protect your personal information from unauthorised access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically.

Questions or requests regarding this Privacy Policy are welcome via our contact page.

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